Privacy Policy
Welcome to eone Home WiFi (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you provide when using our website.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit eonehomewifi.com.
Information We Collect
We may collect the following information when you interact with our website:
Personal Information
- Full Name
- Phone Number
- Email Address
- Residential Location or Emirate
- Address (if provided)
- Information submitted through enquiry or contact forms
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visit
- Website usage statistics
This information helps us improve our website and services.
How We Use Your Information
We use your information to:
- Respond to your enquiries
- Recommend suitable Home WiFi packages
- Contact you regarding requested services
- Schedule installations where applicable
- Improve our website and customer experience
- Send important service updates
- Comply with legal obligations
We do not sell your personal information to third parties.
Cookies
Our website may use cookies to:
- Improve website performance
- Remember user preferences
- Analyse website traffic
- Enhance user experience
You may disable cookies through your browser settings, although some website features may not function correctly.
Sharing Your Information
We may share your information only when necessary with:
- Service providers assisting us in delivering our services
- Telecommunications partners involved in processing your request
- Government authorities where required by applicable law
We do not rent or sell your personal information to third parties for marketing purposes.
Data Security
We take appropriate technical and organisational measures to protect your information from:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Respond to enquiries
- Meet legal and regulatory requirements
- Resolve disputes
When no longer required, your information will be securely deleted or anonymised.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Request information about how your data is used
To exercise these rights, please contact us using the details below.
Children’s Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
eone Home WiFi
Website: https://eonehomewifi.com
Email: eonehomewifi@gmail.com
Phone: +971 0585198927